Counting Rupees: Once bitten, twice shy

Filed under: Microsoft Xbox 360, Business

each week jeff engel and geoff brooks contribute counting rupees, a column on the business behind gaming:

this past week, my 360 finally gave up the ghost. it began with an spare burdensome freeze, and a day later was frore every two or three minutes - a tell-rumour symptom of menacing red rings of extirpation. unfortunately, my xbox exhibited all of the symptoms except an actual series of red rings: a puzzle that, as the microsoft reinforcing agent informed me, meant that my device was no longer covered by the extended warranty. there goes $99. a series of problems sending me e-mails (and later the true to life shipping box) have cost me at least a month of playing time … during the busiest gaming flavour of the year. the remind emphasize is not to complain about my problems per se - i’m hardly the first gamer to have experienced these issues and i’m established that i won’t be the last. but since i haven’t been playing, i’ve had a set of opportunity to consider about the implications of these issues on devices manufacturers, publishers, developers, and even retailers. do my problems matter to the businesses that trouble about me?

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Counting Rupees: Once bitten, twice shy originally appeared on Joystiq on Fri, 28 Nov 2008 17:45:00 EST. Please see our terms for use of feeds.

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